Please read the following terms and conditions before placing your order at Marrie’s. Please be aware that all the photographs taken of your desserts prior to delivery/pickup will remain Marrie’s Custom Desserts property.
Your order will only be confirmed once the payment has been received by the due date as per the invoice. The balance of payment is due 3 days prior to delivery/pickup and orders will not be completed unless paid in full.
Please ensure all the details in the order form are correct and in case of any errors let us know asap as Marrie’s will not take responsibility for wrong names or delivery addresses.
A 30% cancellation fee will be applied to all orders cancelled prior to 7 days of your event and for cancellations within 7 days of the event full amount will be withheld.
However if Marrie’s has to cancel an order for any particular reason or family situation, a full refund will be provided as well as assistance in finding a suitable decorator to complete your order.
Changes to an existing order:
Any changes to your existing order can only be made prior to 10 days of the event.
Order changes due to COVID:
If you hold a booking with Marrie’s and wish to downsize, reschedule or cancel due to covid then no penalty will be charged. However please let us know of any changes at least 5 days prior to your event to receive a full refund. Last minute cancellation will incur a fee.
Please be aware that all ingredients are processed on the same equipment (nuts, soy, wheat, coconut) and there is a slight risk of presence of any allergen.
Care and Handling:
We are not responsible for any damages to the desserts after pickup or delivery. Kindly follow the instructions given to you for transporting your desserts.
At Marrie’s we do not offer any refunds once the desserts have been delivered or picked up. Please know that we strive ourselves to provide you with the best quality products that will exceed expectations.
Disclosure of information:
Marrie’s will not disclose any personal information such as your name, email, address or phone number to anyone unless the client has authorised to do so.
Agreement to terms and conditions:
By proceeding with an order you are in agreement to our terms and conditions as stated above.